911 Administration and Addressing Office

Jennifer Payne, 911/ GIS Coordinator911 logo
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.  

224 Pine Ave SW Live Oak, FL 32064

Telephone: 386-364-3486

Hours of Operation:
8:00 a.m.-5:00 p.m.

The Suwannee County 911/ GIS Office operates under the State Emergency Number Plan administered by the Florida State Division of Management Services. This plan establishes the Board of County Commissioners in each county as the responsible fiscal agent. This makes the responsibility and authority for 911 within a county the Board of County Commissioners.

The 911 Coordinator is responsible to the county in ensuring that the county 911 System meets or exceeds the technical and operational standard of the State of Florida 911 plan, including the following.

  • Oversight of training for PSAP operators in various issues.
  • Insuring PSAP equipment works correctly and efficiently.
  • Administering the monies collected from the 911 surcharge fees.
  • Evaluation of new equipment.
  • Working with addressing authorities, telephone companies, and GIS personnel to provide for the accuracy of the 911 database.

Common Information

1.Why do I need a 911 address? 

Primarily, to assist emergency services in responding to emergency calls. A 911 address helps emergency services to locate residents and business locations. A faster response time can make a significant difference in survival and degree of recovery. However, 911 location addresses are also often required for telephone service, building permits, driver’s license renewal, mail and package delivery to the location, insurance and for other purposes requiring a site location. 

2. Ensure your telephone service provider has your correct 911 Address! 

People placing emergency calls often have difficulty providing their addresses. Children, visitors, hearing or speech impaired callers, or callers in a life-threatening situation, may not be able to provide address information to dispatchers. Ensuring your telephone company has your correct 911 address is important as that is the information (911 address) that is displayed in the call center. This allows the dispatchers to send the appropriate fire, medical personnel, or law enforcement, even if the caller is unable to communicate. 


To assist emergency services, post you 911 numbers at the entrance to you driveway and on the structure. Numbers need to be visible from the road and should be 3” high x 1 ½ “ wide for residential, 6” high for apartment building, and 10” high for industrial and commercial structures. To obtain your  911 address have your 18 digit Parcel Identification Number, off your Tax Bill or Contact the Property Appraisers Office at 386-362-1385 to obtain the Parcel Number. 


4. HOW DO YOU GET A 911 ADDRESS? In order to receive a 911 address there must be a permitted dwelling (house, mobile home, recreational vehicle) on the property, or the property must be used for agricultural purposes.  Vacant land is not assigned an address.  To receive your address, simply contact the Addressing office at (386)364-3486 or submit for a building permit through the Suwannee County Building Department. 

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